Process Improvement Training & Workshops

Simple, Lean Process Design

In today’s rapidly evolving business landscape, efficiency and continuous improvement are not just buzzwords but essential strategies for staying competitive and achieving organisational excellence. One approach that has stood the test of time in driving such improvement is Lean Process Design. This 1-day workshop aims to offer a concentrated dive into the world of Simple Lean Process Design, equipping you with knowledge and tools to streamline your operations.


Effective ways to design process using lean principles

Simple Lean Process Design is a methodological approach that focuses on minimising waste within business processes while maximising customer value. It is ‘simple’ because it distils the essence of Lean thinking into practical, actionable steps that you can apply without the complexity often associated with process improvement initiatives.

As you delve into this concept, you’ll discover that Lean is not just about cutting costs or improving efficiency; it’s a philosophy that encourages a culture of continuous improvement. By involving everyone in the process of identifying and eliminating non-value-added activities, you create a dynamic, agile organisation that responds quickly to customer needs and market changes.

Why is this important for your organisation? In a nutshell, Simple Lean Process Design can lead to significant improvements in quality, speed, cost, and delivery. It can enhance customer satisfaction, employee morale, and ultimately, the bottom line. Adopting Lean principles means you’re committing to a smarter, more sustainable way of operating that can adapt to change and drive long-term success.

Session focus

An invaluable toolkit for anyone who manages or designs business process

The workshop is meticulously crafted to provide you with a clear understanding of the Lean principles and how to apply them to design simple, effective processes. You’ll learn to see your operations through a Lean lens, identifying and eliminating waste in its many forms—be it excess inventory, unnecessary motion, or overproduction.

We will also place a strong emphasis on Systems Archetypes, a tool within Systems thinking that helps identify recurring patterns of behaviour that can impede system change. By understanding these archetypes, you’ll gain insight into the systemic structures that underlie complex processes and be better equipped to design solutions that address root causes rather than just symptoms.

The day will be interactive, with a combination of theoretical instruction and practical, hands-on exercises. You will not only learn but also do, which is crucial for embedding the principles of Lean in your daily work.

Target audience

For process designers, decision makers and change creators

This workshop is designed for anyone interested in enhancing their organisation’s efficiency and effectiveness. It is particularly valuable for:

  • Operational managers and team leaders seeking to improve their team’s performance.
  • Process owners and business analysts charged with the responsibility of process mapping and improvement.
  • Change leaders and project managers looking to apply Systems thinking for leaders to drive system change.
  • Quality assurance personnel aiming to reduce defects and streamline processes.
  • Anyone within an organisation who believes in the power of continuous improvement and is eager to learn how to make it a reality.

Whether you’re from the manufacturing sector, service industry, healthcare, or any other field, the principles you’ll learn are universal and can be tailored to your specific context.

Learning Objectives

A clear understanding of how to imagine, build and implement effective process

Understand the Core Concepts of Lean Process Design

You’ll be introduced to the foundational principles of Lean, including the identification of value from the customer’s perspective, the mapping of value streams, and the creation of flow in the work process.

Learn to Identify and Eliminate Waste

We’ll explore the seven types of waste as defined in Lean methodology and engage in activities to help you recognise these wastes in your processes.

Acquire Skills in Systems Thinking and Systems Archetypes

Gain insights into Systems thinking and how Systems Archetypes can be used to diagnose and solve complex problems, facilitating system change.

Develop Process Mapping Skills

You’ll learn the basics of process mapping—a vital skill for visualising and designing simple, streamlined processes.

Embrace a Culture of Continuous Improvement

This objective is about more than just skills; it’s about cultivating a mindset that values and seeks out ongoing improvement in all aspects of work.

Workshop Content

What’s included in this session on simple lean process design

During this workshop, we’ll cover a broad range of topics that will provide you with a comprehensive overview of Simple Lean Process Design. Here is a summary and itemised list of the areas you’ll delve into:

Introduction to Lean Principles

  • Value and value streams
  • Creating flow
  • Establishing pull
  • Pursuing perfection

Identifying and Eliminating Waste

  • The seven wastes in Lean
  • Tools for waste identification
  • Strategies for waste elimination

Systems Thinking and Systems Archetypes

  • Introduction to Systems thinking
  • Understanding Systems Archetypes
  • Applying Systems Archetypes to process design

Process Mapping

  • Basics of process mapping
  • Symbols and conventions
  • Creating your process maps

Continuous Improvement Culture

  • The role of leadership in Lean
  • Engaging teams in improvement
  • Sustaining Lean initiatives

These areas are beneficial as they provide a holistic view of process improvement. You’ll gain not just the technical know-how but also the philosophical understanding necessary to drive real, lasting change. Whether you’re looking to reduce costs, improve quality, or increase customer satisfaction, these skills are invaluable.

Learning outcomes

Start applying lean principles to your process design

By the end of this workshop, you’ll have achieved several key learning outcomes. These include being able to:

  1. Define Lean principles and explain their importance in process design
  2. Identify the different types of waste and know how to eliminate them
  3. Understand and apply Systems thinking and Systems Archetypes to real-world problems
  4. Map and redesign processes using Lean techniques
  5. Foster a culture of continuous improvement within your organisation

These outcomes are designed to empower you with the ability to not just understand Lean but to live it, applying its principles to every aspect of your work.

Practical applications from the session

Best-practice approaches to developing effective, streamlined process

The practical skills and knowledge gained from this workshop can be applied in a multitude of ways. Here are five examples of what you can do with the learnings:

  1. Streamline Operations You can use your newfound skills to streamline operations, eliminating bottlenecks and ensuring smoother, more efficient workflows.
  2. Enhance Customer Satisfaction By focusing on value from the customer’s perspective, you can redesign processes that deliver higher quality products or services, thereby enhancing customer satisfaction.
  3. Drive Innovation Lean encourages a culture of experimentation. You can leverage this to drive innovation within your organisation, constantly testing and refining new ideas.
  4. Improve Team Morale Lean is a team effort. By involving your team in improvement initiatives, you can improve morale and create a more engaged, productive workforce.
  5. Achieve Sustainable Cost Reductions Unlike cost-cutting measures that can lead to a reduction in quality, Lean focuses on eliminating waste, leading to sustainable cost reductions without compromising on quality.

Our approach

Engaging, thought-provoking and interactive training in simple lean process design

Our training stands out due to our hands-on approach and our extensive experience as specialists in change management and process mapping. We understand that real learning happens when you apply your knowledge, which is why we emphasise action learning. You’ll engage in practical exercises that mirror the challenges you face in your work, ensuring that the concepts stick.

We also offer practical coaching, guiding you through the intricacies of Lean Process Design and Systems Archetypes. Our trainers are seasoned professionals with a wealth of experience in facilitating system change, and they’re passionate about helping you succeed.

Thought-provoking discussions will challenge you to think differently about your work and the role of process design in driving improvement. And finally, we draw on best practice approaches from across industries, providing you with a rich tapestry of examples and case studies.

By combining these elements, our training not only equips you with knowledge but also the confidence to apply your learnings effectively in your organisation.


In conclusion, our 1-day workshop on Simple Lean Process Design is an investment in yourself and your organisation. The skills and insights you’ll gain are crucial for anyone looking to drive improvement and achieve operational excellence. Whether you’re new to Lean or looking to refresh your understanding, this workshop will provide valuable, actionable knowledge.

By understanding and applying Lean principles, identifying and eliminating waste, and fostering a culture of continuous improvement, you can make significant strides in enhancing your organisation’s performance. And with our expertise in change management and process mapping, we’re uniquely positioned to guide you on this journey.

Don’t miss this opportunity to transform the way you work. Join us for a day that could change the trajectory of your career and your organisation.

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