About
Experience

Interim support

An extra pair of experienced hands, when a change needs to land

When there's a change to make and not enough people to make it happen, I can join your team for a while - to lead it, support it, or keep it moving.

What kind of support would help?

  • Step into a roleFor when there's a gap to fill, like a Head of OD or change lead.What you get: someone who leads the work day to day, for a set period, with a clear handover.
  • Support a specific changeFor when you know what needs to change, and need help making it happen.What you get: hands-on support alongside your team, focused on one change, with an end point.
  • On callFor when you need someone you can draw on.What you get: a set number of days over a few months, used when you need them.

Some people start with one piece of work and keep me on call afterwards.

How I work

  • Part of your team

    I work inside your organisation, not at the edge of it.

  • Focused on the change

    Everything is anchored to what you're trying to achieve.

  • Building your own capability

    So the change lasts after I've gone.

  • Clear from the start

    We agree what I'm here for, and when I'm done.

What people bring me in for

  • Leading a restructure or merger through to the end
  • Keeping a change going when a key person leaves
  • Getting a stalled change moving again
  • Covering a leadership gap during a time of change
  • Extra capacity alongside a stretched people team

How it works

  • A first conversation

    What's going on, and whether I'm the right fit.

  • Agreeing the shape

    Role, days, length and what good looks like.

  • Getting started

    Quickly, and I learn your organisation fast.

  • Handing over

    So your team carries it on with confidence.

What people said

Working with him feels like a true partnership. He is always interested, engaged, flexible and aspirational for his clients.

Chief executive, a charity

Some of the organisations I've worked with

Simply Business
Peabody
National Housing Federation
Bibby Financial Services
Galliford Try
Next
Nando’s
Royal College of Anaesthetists
Disney
Social Tech Trust
Nominet
Environment Agency
Tower Hamlets Homes
Value Retail
EV Strengthening Communities
Westway Trust
London City Airport
Foreign, Commonwealth & Development Office
Grosvenor
Pizza Express
PA Housing
International Tennis Federation
Independent Commission for Aid Impact
PayPal
Barratt Homes
HM Courts & Tribunals Service
National University of Singapore
Olympus
Mitchells & Butlers
Yaya Kombucha
Capella
Aspire Housing
The Electoral Commission
uplift.org
KFC
Aston Martin
University of Glasgow
Virgin Atlantic
Co-op Energy
The Wiggly Path Company
Warburtons
Prudential Hong Kong
Cerebra
Unite Students
NS&I
Paradigm Housing
npower

Free tools to try

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Questions people ask

How is this different from consultancy?

Consultancy means me working with your leaders on a change from the outside - a good fit if you'd like to keep hold of the relationships and the project. Interim support means me joining your team and working inside it, as a member of the team rather than just supporting it.

Can you work a day or two a week?

Yes, absolutely. Lots of interim work is part-time, fitted around what the change needs.

Can you be involved over several months?

Yes. I'm happy to stay with a piece of work for as long as it needs, and we'll agree together when it's time to hand over.

Can you work within an existing project or programme?

Yes. I'm very comfortable joining a project or programme that's already under way, working alongside the people leading it.

Do you work directly with organisations?

Usually, yes. Working directly means there's no agency fee, so more of your budget goes on the work itself.

How do we get started?

With a conversation about the change and what help would make the difference.

James Freeman-Gray

Who you'll work with

You'll find me in the room rather than at the side of it - facilitating, designing with your people, and bringing the kind of energy that makes serious work feel lighter.

I lead every piece of work myself, from the first conversation to the handover, with senior associates alongside when the work needs more hands.

Want to talk it through?

Talk to James