About
Experience

Facilitation

Facilitation that helps you make the most of your time together

For the sessions that matter, from a strategy day to a hard conversation. You bring the thinking - I'll help everyone make the most of it.

Who will be in the room?

Your leadership teamYour board or trusteesA teamSomething else

In the room: How a good session feels

A well-run session feels different from a normal meeting. People often notice they feel:

  • Heard

    Everyone gets a say, including the people who usually stay quiet.

  • Safe to be honest

    You can say what you really think, and it's handled with care.

  • Focused

    The conversation keeps moving, rather than going round in circles.

  • Lighter than expected

    Serious work, with room to laugh along the way.

  • Clear at the end

    You leave knowing what's agreed, and what happens next.

How a session comes together

  • A first chat

    Before any session, we talk. What's it for, what would a good outcome look like, and who'll be in the room?

  • Planning it together

    We shape the session together - the structure, the flow and the timing - built around your group and what you're working on.

  • On the day

    I look after the session so your team can focus on the thinking.

  • Afterwards

    I'll write up what was agreed and what happens next.

What people said

The way you facilitated the sessions was great. Not corporate, not telling us what to do, instead all working together to achieve positive results. Despite serious discussion taking place, we also had humour which made the days even more enjoyable.

Workshop participant, housing association
  • “He listens well and he acts on what he hears.”

    Former interim chief executive, a global nonprofit

Some of the organisations I've worked with

Simply Business
Peabody
National Housing Federation
Bibby Financial Services
Galliford Try
Next
Nando’s
Royal College of Anaesthetists
Disney
Social Tech Trust
Nominet
Environment Agency
Tower Hamlets Homes
Value Retail
EV Strengthening Communities
Westway Trust
London City Airport
Foreign, Commonwealth & Development Office
Grosvenor
Pizza Express
PA Housing
International Tennis Federation
Independent Commission for Aid Impact
PayPal
Barratt Homes
HM Courts & Tribunals Service
National University of Singapore
Olympus
Mitchells & Butlers
Yaya Kombucha
Capella
Aspire Housing
The Electoral Commission
uplift.org
KFC
Aston Martin
University of Glasgow
Virgin Atlantic
Co-op Energy
The Wiggly Path Company
Warburtons
Prudential Hong Kong
Cerebra
Unite Students
NS&I
Paradigm Housing
npower

Free tools to try

More than 60 models and frameworks in our free tools library, most with a template you can use straight away.

Explore the tools library

Questions people ask

How long is a session?

It might be a half-day, a full day, or a few shorter sessions, depending on what's needed.

Where do sessions happen?

In person anywhere in the UK, at your place or somewhere away from the office, or online wherever you are.

Do we design it together?

Yes. Before any session we talk about what it's for, what a good outcome would look like and who'll be in the room, then shape it together.

What happens afterwards?

I'll write up what was agreed and what happens next. If it's useful, we can have a short chat about what worked and what you'd like to carry forward.

How do we get started?

Get in touch and tell me what's going on. We'll talk it through and plan the session together.

James Freeman-Gray

Who you'll work with

You'll find me in the room rather than at the side of it - facilitating, designing with your people, and bringing the kind of energy that makes serious work feel lighter.

I lead every piece of work myself, from the first conversation to the handover, with senior associates alongside when the work needs more hands.

Got an important session coming up?

Talk to James