What I do

Positive change, applied.

I help develop the environments, mindsets, skillsets and approaches for positive change to thrive. So my clients can use their energy to achieve their mission (and waste less on the things that gets in their way).

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How I work

Foundation of positive change

Our work is grounded in a framework of positive change. It’s the synthesis of 15 years working across change and organisational development. A principle-based approach designed to act as a foundation, framework and guide for creating effective change. It’s adaptable, works alongside traditional methods and it’s been used successfully across organisational change, culture change, digital transformation, leadership development, systems change and as a framework for catalysing grassroots social and environmental action.

How I support change

An adaptable partner to catalyse change

Supporting leaders, change makers and organisations to define, develop and catalyse change in their services, systems, processes and people.

James Freeman Gray 2

Consultancy

Partnering to help you define your challenges and find an effective route through them.

Facilitation

Bringing together people, energising new ideas while facilitating positive co-creation and problem solving.

Training

Engaging workshops to build confidence, develop skills and prepare people for change.

Coaching

Building skillsets with your team through evidence-led, practical coaching.

Toolkits

Developing toolsets, content and frameworks to empower and engage.

Programmes

Effective, change programmes to catalyse and sustain positive change.

Positive change, applied

Specialisms

Applying best-practice, purpose-led approaches across continuous improvement, change management and organisational development. This mix of specialisms helps me approach change in a multifaceted, holistic way – ensuring I can offer the best support possible.

Agile Customer Journey Mapping Training Workshop
A little better, everyday

Continuous Improvement

Amazing things happen when you empower people to make things better with iterative, continuous change.

Best-practice, positive change

Change
Management

Change done effectively – so it’s done with people, not to them. Effective, empowering and collaborative change.

Helping people grow

Organisational Development

Research-based alignment of strategy, structure, people, rewards, metrics, and management processes

Areas I work in

Positive change, applied

Supporting organisations to grow and develop in areas which impact how they operate, solve problems, deliver their service and engage their people.

Organisaitonal Culture Change Services
Healthy Cultures

Culture Change

Co-creating and nurturing healthy, vibrant and people-focused cultures.

System Thinking Training and Consultancy
Effective Systems

Systems Thinking

Implementing and improving strategic, technical or people-focused systems.

Process Improvement and Workflow Consultant
Efficient Process

Process Improvement

Optimising and reimagining the processes which underpin your organisation.

Employee Experience Consultancy Services
Engaged People

Employee Experience

Developing respectful, empowering and encouraging experiences for employees.

Customer Experience Consultancy
Happy Users

Customer Experience

Engaging experience for end-users which add value and deliver on promises.

Service Design Services
Better Services

Service Design

Designing and delivering services which add value and deliver consistently.

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