About
Experience

In-house training

Training designed around your people

Practical courses and workshops for your leaders, managers and teams, built around your real challenges rather than pulled off a shelf.

What would you like your people to learn?

Every course runs in-house, just for your people - at your place, a venue you choose, or online - and is shaped around your own work before the day.

Learning on real work: Everyone leaves with something real

Every course is built around a live challenge from your organisation, so people practise on their own work. Whatever the subject, they leave with:

  • Work they can use straight away

    A plan, a map or a redesign of something real, started in the room and ready to take back to their desk.

  • Tools they'll keep using

    Templates and methods they've already tried on their own work, so they know how to use them again.

  • A shared way of talking about it

    Everyone in the room learns the same ideas and words, which makes it easier to work on it together afterwards.

  • The confidence to try it

    Having done it once, on something real, people feel ready to do it again without help.

  • Clear next steps

    Everyone knows what they're going to do next, and who's doing it with them.

How a course comes together

  • A first conversation

    About who the training is for, what's going on for them, and what would make it worth their time.

  • Shaped around your work

    I adapt the course to your organisation, and build it around a live challenge your people bring.

  • On the day

    Hands-on and practical. People learn by working on their own material.

  • Afterwards

    Everyone keeps the tools and templates, and the work they started carries on back at their desks.

What people said

People still talk about your training. I think it's been the most impactful we've had in a very long time. I use the model loads.

L&D Business Partner, a housing association
  • “I thought the course was brilliant. The trainers were very friendly, knowledgeable, upbeat and interactive. Very well done; best course I have attended in years.”

    Course participant, a housing association
  • “My team absolutely loved the sessions and returned full of energy and enthusiasm.”

    Manager, a housing association

Some of the organisations I've worked with

Simply Business
Peabody
National Housing Federation
Bibby Financial Services
Galliford Try
Next
Nando’s
Royal College of Anaesthetists
Disney
Social Tech Trust
Nominet
Environment Agency
Tower Hamlets Homes
Value Retail
EV Strengthening Communities
Westway Trust
London City Airport
Foreign, Commonwealth & Development Office
Grosvenor
Pizza Express
PA Housing
International Tennis Federation
Independent Commission for Aid Impact
PayPal
Barratt Homes
HM Courts & Tribunals Service
National University of Singapore
Olympus
Mitchells & Butlers
Yaya Kombucha
Capella
Aspire Housing
The Electoral Commission
uplift.org
KFC
Aston Martin
University of Glasgow
Virgin Atlantic
Co-op Energy
The Wiggly Path Company
Warburtons
Prudential Hong Kong
Cerebra
Unite Students
NS&I
Paradigm Housing
npower

Free tools to try

More than 60 models and frameworks in our free tools library, most with a template you can use straight away.

Explore the tools library

Questions people ask

Can you change a course to fit us?

Yes. Every course is adapted to your organisation, and if none of them is quite the shape you need, I'll design one from scratch.

How many people can come?

It depends on the course. The half-day session for change sponsors works best with six to ten people, while the fundamentals course can take up to twenty. Most others run best with small groups.

Where does it happen?

In person at your offices or a venue you choose, anywhere in the UK, or fully online, wherever your people are.

Do people get a certificate?

No. The courses build capability rather than a qualification, so people leave ready to use what they've learned in their own work. If formal certification is what you need, an accredited provider is the right route.

Is there a rate for charities?

Yes. Registered charities and social enterprises pay a reduced rate on every course.

How do we get started?

Get in touch and tell me who the training is for and what's going on. We'll work out the right course together.

James Freeman-Gray

Who you'll work with

You'll find me in the room rather than at the side of it - facilitating, designing with your people, and bringing the kind of energy that makes serious work feel lighter.

I lead every piece of work myself, from the first conversation to the handover, with senior associates alongside when the work needs more hands.

Not sure which course fits?

Talk to James