Culture Change

The Competing Values Framework is a model for understanding organisational culture by mapping it across two dimensions - flexibility versus stability, and internal versus external focus. It reveals which of four culture types your organisation leans towards.

Edgar Schein's Culture Model explores organisational culture at three levels - visible artefacts, stated values, and the deeper underlying assumptions that really drive behaviour. It helps organisations get beneath the surface of what their culture actually is.

The Cultural Web is a model for understanding and mapping organisational culture across six interconnected elements. It helps you see how stories, rituals, symbols, power structures, controls, and organisational structures shape the way things are done.

Psychological safety is one of the strongest predictors of team performance - but it's often misunderstood. This article explores what it actually looks like in practice, why it matters beyond the research headlines, and what leaders can do to build the conditions where honesty, learning, and real collaboration become possible.

A practical guide to developing organisational culture. Cuts through the theory to explain what culture actually is, why most culture change programmes fail, and how to develop culture in a way that lasts - by working with your organisation as a living system, not a machine.

How strategic planning can become a powerful organisational development tool in its own right. When done well, the process of building strategy simultaneously builds collective intelligence, transforms culture, and creates adaptive capacity.

A one-day course on building recognition into how your organisation works. You will audit your current approach, understand what different people actually value, and design practical recognition habits that stick.

A one-day course on building a culture where collaboration actually happens. You will identify the structural and cultural barriers in your organisation and design system-level changes to break them down.

A one-day course on understanding and changing organisational culture. You will map the culture you actually have, identify what needs to shift, and design practical interventions that create lasting change.

Charity culture change case study: how service delivery, operational systems and team capability were redesigned to make brand values a lived experience.

Culture change in social housing case study: how practical systems and service design drove lasting change after a 100,000-home housing association merger.