DACI Framework - Free Template

The DACI Framework toolkit gives you everything you need to bring role clarity to your team's decisions. Inside you'll find the complete framework with all four roles explained - what each one does, how they relate to each other, and why the distinctions matter. The hero diagram shows the decision flow visually, so you can see how input converges through the Driver to the Approver, and how outcomes reach the people who need to know.

You'll also get a summary card with practical tips for making DACI work, common pitfalls to watch for, and related tools that pair well with it. Whether you're tackling a specific stuck decision or building clearer decision-making structures across your organisation, this gives you a solid starting point.

Start with one stuck decision. Pick something your team has been circling without resolving. Write it as a clear question, assign the four roles, and run the process. One real example teaches more than any amount of theory.

Keep the Approver singular. The moment two people share the Approver role, you have a political problem, not a governance structure. If the decision is too big for one person, break it into smaller decisions.

Don't skip the Informed step. Communicating the outcome - what was decided, why, and what happens next - prevents the downstream confusion that undoes good decisions. Build it into the timeline, not as an afterthought.

Use DACI for decisions, RASCI for work. They're complementary, not competing. DACI clarifies who decides. RASCI clarifies who does what once the decision is made.