Learn and develop

Building a Theory of Change

A hands-on course for programme and project teams. You will leave with a completed Theory of Change for your programme - a clear map connecting what you do to the outcomes you are trying to achieve.

1 day · in-person

Building a collaborative culture

A one-day course on building a culture where collaboration actually happens. You will identify the structural and cultural barriers in your organisation and design system-level changes to break them down.

One day · in-person

Building shared purpose in teams

A lively, one-day workshop designed to unite teams around a shared mission, strengthen connections through engaging activities and cultivate a sense of collective purpose.

Building the case for change

A one-day course for leaders who need to build support for change. You will leave with a completed case for your real initiative - and a clear plan for getting the right people behind it.

One day · in-person

Change management training - the fundamentals

A two-day course covering the core frameworks and practical tools that make change succeed. You will leave with a change plan built from your real situation, ready to use.

Two days · in-person

Continuous improvement training

This continuous improvement training for teams is focused on helping teams make small, continuous improvements in a sustainable, manageable way.

storytelling

Data storytelling training

A one-day course on turning data into stories that drive decisions. You will rework a real dataset or presentation during the day and leave with a transformed version - structured as narrative, not report.

One day · in-person

Defining organisational purpose

Reconnect with a Shared, Organisational Purpose

A facilitated session designed to help leaders align and connect with their shared purpose - supporting them to take stock, align their thinking and develop action around a common, shared purpose.

Defining value in service delivery

Using Customer Value to Drive Organisational Improvement

This workshop explores the concept of customer value in the light of organisational improvement. Using what matters most to customers to drive innovation, change and development.

Design thinking training

This Introduction to Design Thinking workshop is designed to give you the fundamental tools to start applying design thinking to your own challenges.

Driving organisational change

A two-day course for teams leading organisation-wide change programmes. You will build a structured approach to your specific transformation - connecting strategy to delivery across the whole system.

Two days · in-person

Employee recognition training

A one-day course on building recognition into how your organisation works. You will audit your current approach, understand what different people actually value, and design practical recognition habits that stick.

One day · in-person

Employee wellbeing training

Enhancing Employee Well-being and Work-Life Balance

A one-day course on improving employee wellbeing by changing how work is designed. You will identify the specific factors affecting wellbeing in your organisation and build a practical plan for systemic improvement.

One day · in-person

teams

High-performing teams training

A one-day course for managers who want to build and sustain a high-performing team. You will assess your real team, identify the specific gaps, and leave with a practical plan for what to do differently.

One day · in-person

Leading a team through change - a course for managers

A practical course for managers supporting their teams through change. You will leave with a clear plan for how to lead your people through your specific transition - built during the session, ready to use the next day.

One day · in-person

Leading your team through change

1 day · in-person

Lean process design training

This engaging workshop covers the basics of lean in the context of designing more effective business process.

Organisational culture change training

A one-day course on understanding and changing organisational culture. You will map the culture you actually have, identify what needs to shift, and design practical interventions that create lasting change.

One day · in-person

teams

Preventing burnout at work

A one-day course on understanding and preventing burnout. You will identify the systemic factors driving burnout in your organisation and design practical changes to workload, boundaries, and team rhythms.

One day · in-person

Process mapping training

An introduction to process mapping workshop - covering the fundamentals of effective process mapping to equip managers, leaders and change makers with tools to enhance, improve and reimagine process.

Reducing customer effort

Our workshop exploring how to reduced customer effort and improve the customer experience. Grounded in years of experience making services easier and more accessible to end-users.

Scenario planning for leaders

Equip leadership teams with powerful tools—2x2 scenario planning, PESTLE analysis and more—to anticipate risks, shape strategy and strengthen organisational foresight.

Storytelling for change management

A one-day course on using narrative to lead people through change. You will leave with a set of stories for your real change initiative - vision stories, bridge stories, and narratives that address resistance before it sets in.

One day · in-person

leadership

Storytelling for leaders training

A one-day course on building your leadership storytelling skills. You will leave with your own vision story - crafted, tested, and ready to use - plus a toolkit of story structures for different situations.

One day · in-person

System archetypes training

Introduction to System Archetypes Workshop

An introduction to System Archetypes, and how they can be used as a powerful decision making tool for leaders and change makers - both for organisational improvement and system change.

Systems thinking for organisational change

This workshop explores system thinking from the perspective of organisational change. It's an engaging, interactive session designed to give change makers a new set of tools to create effective change...

Systems thinking training

This Introduction to Systems Thinking workshop is designed to give decision makers a solid foundation in the tools, approaches and practical applications to system thinking.

User journey mapping training

Agile Customer Journey Mapping Training Workshop

This User Journey Mapping workshop takes key design thinking principles and applies it to user journey mapping.