Dimension R - Resonant Purpose
Recognising patterns
How far from the boardroom can you go before purpose stops influencing what happens? Observation prompts to help you notice where purpose is resonating - and where the signal fades.
How far from the boardroom can you go before purpose stops influencing what happens?
Purpose is invisible until you know what to look for. These prompts help you notice where it is resonating in your organisation - and where the signal fades.
Listen for
- When the budget gets cut and something has to go, what is the argument for what stays? Is purpose part of that argument?
- When two teams disagree about priorities, what language do they reach for to make their case?
- When someone pushes back on a decision - says "we should not do this" - what reasons do they give? Do those reasons connect to purpose?
- When a new opportunity arrives that is commercially attractive but does not serve the mission, how does that conversation go?
Watch for
- At the edges of the organisation - decisions made far from leadership, in moments no one reports on - does purpose still show up?
- Do strategic choices flow from purpose? Or does purpose get retrofitted to justify decisions already made?
- When a decision costs the organisation something because it serves the purpose, is that celebrated or quietly resented?
- When someone new joins, where do they learn what this place is actually for - the induction pack or the people around them?
Measure
- What percentage of people can describe the organisation's purpose accurately - in their own words, not verbatim?
- How much does that vary between levels, teams, and locations? The variation is often more revealing than the average.
- How recently was purpose part of a working conversation - not a presentation or town hall, but an actual decision?
Notice
- When someone challenges a decision by invoking purpose, is it treated as a powerful argument - or an inconvenience?
- Do new initiatives get tested against purpose? Or does purpose get tested against new initiatives?
- When you look at the last five significant decisions, how many of them could have gone the same way if the organisation had a completely different purpose?
An organisation where senior leaders score 90% and frontline staff score 15% does not have a purpose problem. It has a resonance problem. The signal is not reaching the system.